Skip to content

Common Questions

How is Galaxy Zone different from other sites?

We are customer focused and work hard to serve you with the best deals.

Why Customers Love Us:

  • Quality products
  • Swift delivery
  • Lowest prices

How much is shipping?

  • We Offer two types of shipping:
  1. Free Standard Shipping, and
  2. ''Insured Express Shipping'' for faster delivery.

How long does it take to receive my package? 

We process orders within 48-72hrs 

Based on our historical data, shipping time is around 4-8 business days if you are using standard shipping.

However, in rare occasions, your package may be delayed for circumstances beyond our control such as holidays and customs inspections.

How can i get help with my order?

24/7 Ticket and Email Support -

What method of payments are accepted?

We accept all major credit cards as secure payment methods.

How do you ensure the quality of the product?

We have a dedicated sourcing team that works directly with selected manufacturers abroad.

We test everything before we send it to you.

When will i receive my order confirmation?

An order confirmation email will be sent to the email address used to place the order, only moments after your order has been completed.

If you did not receive an order confirmation email, you may have incorrectly typed your email address.

Some email providers may mark our emails as spam or completely block them.

We suggest that you also check your spam folder if our emails are not shown in your inbox.

Please make sure to add our emails to your safe list.

I Ordered 2+ items, but received only one, where's my order?

When you order multiple items at a time, they may be shipped separately. You may receive one item before the next.